Privacy Policy

1. Introduction

Welcome to Realinmo ('we,' 'our,' 'us'). Realinmo is a property visibility platform that is part of the Inmoconnect network. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website realinmo.com and any related services (collectively, the 'Services').

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

We may collect the following categories of personal data:

A) Information You Provide to Us

• Name, email address, phone number - when you submit a property enquiry or contact form.
• Property preferences or requirements you share with us.
• Newsletter subscription details (email address).
• Any other information you voluntarily share with us.

B) Information Collected Automatically

• IP address - used transiently for rate limiting and security; not stored in a database.
• Browser type, operating system, and access times.
• Usage data (pages visited, links clicked, time spent on site) - collected via Google Analytics.
• Cookies set by Google Analytics for traffic analysis.

C) Information from Third Parties

• Authentication data from Google if you sign in using Google OAuth (name, email, profile picture).
• Publicly available data relevant to real estate listings.

3. How We Use Your Information

We use personal data for purposes including:

• To provide and improve our Services.
• To process and forward property enquiries to the agent or developer responsible for the relevant listing through the Inmoconnect network.
• To send newsletter communications to subscribers who have opted in.
• To communicate with you in response to your contact form submissions.
• To analyse website traffic and usage patterns via Google Analytics.
• To comply with legal and regulatory obligations.

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union/EEA, we process your personal data on the following legal bases:

• Consent (e.g., newsletter subscription, cookie acceptance).
• Contractual necessity (e.g., processing your property enquiry).
• Legal obligation (e.g., compliance requirements).
• Legitimate interests (e.g., improving services, website security).

5. Sharing of Information

We do not sell your personal data. We may share it with:

• Inmoconnect - property enquiries submitted through Realinmo are processed through Inmoconnect and made available to the agent or developer responsible for the relevant listing.
• Service providers who help operate our Services (hosting, analytics, email delivery).
• Google - through Google Analytics (traffic analysis) and Google OAuth (if you use Google sign-in).
• Legal authorities when required by law or to protect our rights.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyse website traffic and usage trends via Google Analytics (_ga and _ga_* cookies).
• Maintain basic website functionality and security.

You can manage or disable cookies via your browser settings. Disabling analytics cookies will not affect the core functionality of the website.

7. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Newsletter subscriber data is retained until the subscriber opts out. Property enquiry data is forwarded via email and is not stored in a separate database by Realinmo.

8. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no system can be completely secure.

9. International Data Transfers

Some of the services we use may process data outside the European Economic Area (EEA). This includes Google (Analytics and OAuth, based in the United States) and OpenAI (used for our AI-powered property search feature, based in the United States). Where data is transferred outside the EEA, we rely on the safeguards provided by these service providers, such as Standard Contractual Clauses or equivalent protections.

10. Your Rights (GDPR / Applicable Laws)

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data.
• Request correction or deletion.
• Restrict or object to processing.
• Withdraw consent at any time.
• Request data portability.
• File a complaint with your local data protection authority.

To exercise these rights, contact us at info@realinmo.com.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

12. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal data from children.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new 'Last Updated' date.

14. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Inmoconnect

Partida El planet 11, centro comercial Altea Center, Altea, Alicante, 03590.

Email: business@inmoconnect.com

Phone: +34 965711922